Shipping policy

Delivery Times and Liability

We strive to meet your requested delivery times and dates; however, we cannot guarantee this. Consequently, we are not liable for any costs or losses you may incur due to delays in delivering the Goods or Services to your specified Site Address.

Goods Location and Movement

Once delivered, the Goods must remain at the Site Address and must not be moved or relocated by you or anyone else unless you have received our prior written consent.

Contacting for Collection

You are responsible for contacting our head office during business hours (7am to 4pm Monday to Friday, subject to change) to arrange the collection of the Goods or to request any changes to the collection schedule.

Collection Timeline

We will arrange to collect the Goods within 1-3 business days from the date you notify us that the Goods are ready for collection. Please ensure that we have full and unencumbered access to the site for collection.

Permissions and Authorizations

It is your responsibility to obtain any necessary permissions from relevant authorities or entities (including council, strata authority, etc.) for the Goods and Services to be provided at the Site Address. We reserve the right to refuse service if we determine that the necessary permissions have not been obtained.

Compliance and Payment

If you have not fully complied with our Terms and Conditions or have not paid the Fees or any additional expenses at the time of collection, we reserve the right to empty the contents of the Goods (including any prohibited material) at the Site Address during collection.

By adhering to this policy, we aim to provide you with efficient and reliable service, ensuring that all processes are clear and understood. Thank you for choosing Skip's R Us for your waste management needs.